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Frequently Asked Questions

Common questions about how SharpeSystem works, pricing, subscriptions, and what to do next.

About SharpeSystem

Is SharpeSystem a law firm?

No. SharpeSystem is a legal-adjacent self-help platform. We are not attorneys, we do not provide legal advice, and nothing on this platform creates an attorney-client relationship. We help you understand forms and organize information — but you should consult a licensed attorney in your jurisdiction for advice specific to your situation.

What forms does SharpeSystem provide?

SharpeSystem provides step-by-step guided interviews for family law forms. The available forms vary by state. We currently support California, Texas, Arizona, and Florida. You can browse all available forms from your state's home page.

Can I use SharpeSystem for my state?

SharpeSystem currently supports California, Texas, Arizona, and Florida. If your state is not listed, check back soon — we are expanding regularly. You can sign up for updates at the bottom of any state page.

Pricing & Subscriptions

Is filling out forms free?

Yes. Filling out and working through any form on SharpeSystem is completely free. You only need to pay if you want to print or export your completed form.

How much does it cost to print a form?

SharpeSystem uses a subscription model. A single print costs $25. If you need ongoing access and want guided support, we offer a $49/month subscription (billed every 36 days) that includes unlimited exports, document storage, and access to our guidance content.

What is the 36-day billing cycle?

Subscriptions are billed every 36 days instead of monthly. This is intentional — it sits between calendar months, which avoids overlapping charges and gives you a more predictable billing schedule. You can cancel anytime.

Can I cancel my subscription anytime?

Yes. You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No prorated refunds are issued unless required by law.

What happens to my documents after I cancel?

Your documents are stored on our secure servers for as long as your account is active. If you cancel, your documents remain accessible for 30 days so you can export them. After 30 days, we may delete them to protect privacy. Export your documents before canceling if you want to keep them.

Forms & Exports

Can I export my forms as PDFs?

Yes. Once you complete a form, you can download a PDF-formatted version ready to print and file with the court. The PDF is formatted to match court requirements for the jurisdiction you selected.

Can I edit my form after I download it?

You can edit the information in SharpeSystem anytime. When you download, you get a PDF snapshot of your current answers. If you want to make changes later, log back in, update your form, and download a new version.

Are the forms court-approved?

SharpeSystem helps you complete official court forms using plain-English interviews. The underlying forms are published by state courts. We do not modify the forms — we just help you fill them out correctly.

What if I make a mistake on my form?

You can always log back in and update your answers. Download a fresh PDF with the corrected information. If you've already filed with the court, contact the court clerk or a local attorney about the process for amending your filing.

SafeChannel

What is SafeChannel?

SafeChannel is a built-in messaging tool that lets you communicate safely with the other party in your case. Every message is reviewed and timestamped before delivery, creating a verifiable record suitable for court. Messages are stored for the duration of your subscription and up to 3 years after.

Are SafeChannel messages admissible in court?

SafeChannel creates a timestamped record of your communication. However, we cannot guarantee that any SafeChannel record will be admissible in court or sufficient for any specific legal purpose. You are solely responsible for consulting your own attorney about using SafeChannel records in court proceedings.

How long are my SafeChannel messages stored?

SafeChannel messages are stored for the duration of your active subscription and for up to 3 years thereafter, or longer if required by law or court order. If you cancel your subscription, your SafeChannel history remains accessible but will not receive new messages.

After You Complete a Form

What should I do after I download my form?

After downloading, we recommend:

  • Review the form carefully and verify all information is correct
  • Consult with a local attorney if possible — they can review before you file
  • File the form with the appropriate court in your jurisdiction
  • Serve the other party as required by your court's rules
  • Keep copies for your records
Where do I file my form?

You file your form with the family law court in your county. After you complete a form, SharpeSystem provides information about your county court, filing fees, and the service-of-process requirements specific to your location.

Do I need to serve the other party?

In most cases, yes. Family law requires that the other party receive notice of your filing (called "service"). You can serve them yourself, use a professional process server, or file a proof that you tried to serve them. Specific rules vary by jurisdiction — your county court website or a local attorney can clarify the requirements.

What are filing fees?

Filing fees are charges set by your court for submitting documents. They vary by court and by form. After you complete a form on SharpeSystem, we show you the estimated filing fee for your county. If you cannot afford the fee, most courts allow you to file a fee waiver request (forms and processes vary by state).

What is a fee waiver?

A fee waiver is a court order that allows you to file documents without paying the filing fee if you cannot afford it. The process and forms for requesting a fee waiver vary by state and court. SharpeSystem provides information about fee waivers specific to your location after you complete a form.

Security & Privacy

Is my information secure?

Yes. We use industry-standard encryption and security practices to protect your account information and uploaded documents. Your login credentials are managed by Firebase, Google's authentication service. Your uploaded documents are stored on secure cloud infrastructure and accessible only to you through your authenticated account.

Will you share my information?

No, we will not sell or share your personal information. We only disclose your information if required by law (such as a court order or subpoena) or if necessary to operate the platform. For full details, read our Privacy Policy at thesharpesystem.com/privacy.

What information does SharpeSystem collect?

We collect information you provide when you create an account (email, name) and information about your form responses so we can generate your documents. We use analytics to understand how the platform is used. For a complete list of what we collect and how we use it, read our Privacy Policy.

Can I delete my account?

Yes. You can request account deletion at any time by contacting us at [email protected]. When we delete your account, we also delete all associated documents and personal information, except where required by law.

Support & Contact

I need help. Who do I contact?

You can reach us at [email protected]. We respond within 1–2 business days. For immediate safety concerns, call 911 or the National DV Hotline at 1-800-799-7233.

Is the information on SharpeSystem accurate?

SharpeSystem provides informational and educational resources based on current law and court procedures. However, laws change, and local court rules vary. We cannot guarantee that any information is complete, accurate, or applicable to your specific situation. Always consult a licensed attorney before relying on anything you find here.

I found a bug or have feedback.

We'd love to hear from you. Send an email to [email protected] with details about the issue or your feedback. You can also check out our source code and contribute at GitHub.

Still have a question? Reach out at [email protected] — we respond within 1–2 business days.

Not legal advice. SharpeSystem is a self-help legal tool, not a law firm.